Apple Inc.

Associated Press
Sept. 25, 2014 | 1:31 a.m. EDT
By BRANDON BAILEY, AP Technology Writer

SAN FRANCISCO (AP) — Apple’s new iPhones have run into some glitches as users complained that a new software update blocked their calls, while a widely circulated video showed the larger of the two new models is vulnerable to bending.

Late Wednesday, Apple offered users a way to manually reverse the update provided earlier in the day. It involves connecting the phone to a Mac or Windows computer and downloading a file to restore the older software. Apple offered a Web page with instructions: http://support.apple.com/kb/HT6487 .

Apple had begun distributing the update Wednesday morning to fix several issues in last week’s iOS 8 operating system for iPhones and iPads. Hours later, it pulled the update, dubbed iOS 8.0.1, after some people complained it rendered their phones unable to make calls and caused problems with a feature that lets people unlock their phones with their fingerprint.

Users are still able to the upgrade older phones to last week’s version of iOS 8, which Apple said has already been downloaded to nearly half of all iOS devices. Apple said it will release iOS 8.0.2 soon to address both last week’s glitches and the new ones.

Some tech blogs reported the update only seemed to cause problems for the latest phone models — the iPhone 6 and 6 Plus. It’s not uncommon for new software to contain bugs that have to be fixed with subsequent releases.

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